Privacy Policy for Transcend Analytics LLC
Effective Date: June 6, 2025
This Privacy Policy explains how Transcend Analytics LLC (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you use our data visualization, data analysis, and custom data solutions services, or interact with our marketing materials such as newsletters.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, company name, job title, and contact details when you register, request a demo, download a resource (lead magnet), or contact us.
Project Data: Data sets, files, and information you provide for analysis, visualization, or custom solutions.
Usage Data: Information about how you interact with our website and services (e.g., IP address, browser type, device information, and usage patterns).
Third-Party Data: Information received from integrated third-party platforms or services at your direction.
2. How We Use Your Information
We use your information to:
Provide, maintain, and improve our data services.
Communicate with you regarding your projects, support requests, or service updates.
Analyze usage to enhance our offerings and user experience.
Ensure the security and integrity of your data.
Send you requested resources (lead magnets) and marketing communications such as newsletters, updates, and promotional offers.
Comply with legal obligations.
3. Lead Magnets, Email Collection, and Marketing Communications
When you provide your email address to receive a resource (such as a guide, report, or other lead magnet) from us, we use your information to deliver the requested material.
Marketing Communications:
We may also use your email address to send you marketing communications, such as newsletters, updates, or promotional offers related to our services. You will always have the choice to opt out of receiving these communications at any time by following the unsubscribe link in our emails or by contacting us directly.
We do not sell or rent your email address or other personal information to third parties for their marketing purposes.
4. How We Share Your Information
We do not sell your personal information. We may share your information:
With Service Providers: Trusted partners who assist in delivering our services, under strict confidentiality agreements.
For Legal Compliance: When required by law, regulation, or legal process.
Business Transfers: In connection with a merger, acquisition, or sale of all or part of our business, with notice provided to you.
5. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These include encryption, access controls, and regular security assessments.
6. Data Retention
We retain your personal and project data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Upon request or project completion, we will securely delete or anonymize your data.
7. Your Rights and Choices
You have the right to:
Access, update, or correct your personal information.
Request deletion of your data, subject to contractual or legal requirements.
Withdraw consent for data processing at any time.
Object to or restrict certain data uses.
Opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us.
To exercise these rights, please contact us at admin@transcendanalytics.us.
8. Cookies and Tracking
We use cookies and similar technologies to improve your experience and analyze website usage. You can manage cookie preferences through your browser settings.
9. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal information, please contact us for removal.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website and updating the effective date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: admin@transcendanalytics.us
Address: 1209 Mountain Road PL NE, Ste. N
Albuquerque, NM 87110